7 Qualities of a Great Manager

Qualities of a Great Manager
Qualities of a Great Manager

Managers are responsible for cultivating a work environment that facilitates productivity, efficiency, and enjoyment while simultaneously serving as a source of inspiration to employees by effectively delegating tasks and sticking up for the team. The extensive range of expectations placed upon them is undeniable. 

Finding an individual capable of striking this delicate equilibrium can be challenging, as appointing an ineffective manager entails considerable difficulties. A subpar manager ranks among the primary catalysts for employee turnover. 

A recent study conducted by Gallup unveiled that 70% of all employees’ motivation was affected by their managers, and low motivation increased the chances of turnover. This unequivocally highlights managers’ profound impact on an organization, encompassing facets such as employee performance, engagement, and retention. 

The Role of a Manager in an Organization 

A business manager assumes the role of a supervisor responsible for overseeing and directing the personnel and operations within an organization or department. By implementing strategic and operational plans, conducting comprehensive performance evaluations, and diligently supervising daily activities, they help maintain consistent productivity, efficiency, and organizational structure within the business. 

Business managers devote considerable time and effort to identifying new opportunities that could contribute to the expansion and competitive edge of the company within the market. Additionally, they establish goals and targets that serve as milestones toward achieving these objectives. 

In their daily activities, business managers collaborate closely with staff members, monitoring the progress and quality of ongoing projects while actively identifying potential areas for improvement. Furthermore, they conduct regular one-on-one meetings with staff members, offering guidance and counsel on enhancing their performance and ensuring the team is equipped with the necessary resources to carry out their respective roles effectively. 

On the other hand, if you’re managing your small business or want to consider a managerial position, you can enroll in a master in leadership online. An advanced degree in leadership equips managers with a comprehensive understanding of various theories, principles, and best practices related to effective leadership and organizational management. This educational background instills them with the necessary knowledge and skills to navigate the complexities of modern business environments. 

Now that we have this covered, let’s dive into the essential qualities every manager should possess. 

Work Ethic 

A prevailing characteristic among competent managers is a robust work ethic that esteems diligent effort and optimal performance. Exhibiting a commitment to exerting oneself fully sets a commendable precedent for employees, fostering positive work habits. Managers who exemplify a steadfast work ethic serve as a source of inspiration, urging their teams to strive for their utmost capabilities. 

Leadership Skills 

To assume the role of an accomplished manager, one must possess the capacity to proficiently guide and direct their employees. Managers should develop a clear vision of their desired leadership style for effective management based on the company culture and the teams they work with.  

Communication Skills 

Communicating information to your team with the utmost clarity and precision is imperative. Simultaneously, you must exhibit attentive and active listening skills when engaging with your team members, attentively addressing their queries and considering their suggestions. Employ communication strategies that create a sense of ease and openness, encouraging employees to approach you with any concerns they may have. 

Employees may place great value on managers who proffer feedback with sincerity and honesty, thus establishing a foundation of trust and appreciation. 

Goal Orientated 

Competent managers possess the ability to establish attainable objectives and develop comprehensive strategies to achieve them successfully. One approach that facilitates this process is using SMART goals, encompassing specific, measurable, actionable, relevant, and time-based objectives. These goals can be seamlessly translated into effective strategies. 

Managers can facilitate the accomplishment of long-term projects by breaking down overarching goals into smaller, manageable steps. This approach not only enhances the feasibility of completing complex processes but also fosters sustained motivation among team members throughout the duration of the project. 


Establishing and sustaining trust with employees is pivotal in cultivating a positive work environment and delineating the characteristics of an effective manager. 

When employees perceive their manager as trustworthy, they extend their trust to the decisions made by management and exhibit a heightened commitment toward the organization’s goals and overarching vision. Conversely, managers who neglect prioritizing trust risk diminishing the respect bestowed upon them by employees, resulting in repercussions such as compromised productivity, reduced loyalty, and, ultimately, elevated employee turnover rates. 

Emotional Resilience 

In the study titled “Core Personality Traits of Managers,” researchers extensively examined the qualities exhibited by managers that positively influenced their employees’ career satisfaction. 

These core personality traits encompass emotional stability, assertiveness, openness, optimism, and work drive. 

Assuming the role of a manager entails shouldering the responsibility of overseeing a team of individuals, which often exposes one to significant pressure and demands. Consequently, employees rely on their manager to exhibit unwavering reliability and emotional stability, even when faced with challenges that surpass their employees’ scope of responsibility. 

Maintaining a composed and level-headed demeanor when confronted with difficult situations becomes paramount, establishing a sense of reassurance and confidence within the workforce. This steadfastness reinforces the notion that employees can depend on their manager, fostering trust and cohesion within the team. 

Proficiency in Industry Knowledge 

Effective managers are expected to have considerable knowledge of their organizations and their position within their respective industries. Managers who actively engage in networking and pursue continuous education and professional development through workshops and relevant programs serve as exemplary role models, encouraging employees to remain proactive and well-informed throughout their professional journeys. 

By demonstrating an ongoing commitment to expanding their industry knowledge, managers inspire employees to embrace a similar mindset of lifelong learning. This fosters a culture of continuous improvement and ensures that the workforce remains well-versed and up-to-date in the ever-evolving landscape of their respective fields. 

Wrapping Up 

Effective managers are crucial in creating a positive work environment, driving productivity, and fostering employee satisfaction. Hiring qualified managers with advanced degrees in leadership is essential for equipping them with the necessary knowledge and skills. 

The essential managerial qualities such as a strong work ethic, effective communication, goal-oriented mindset, trustworthiness, emotional resilience, and industry knowledge contribute to their success. By embodying these key attributes and continually honing their skills, managers can navigate the challenges of leadership, foster a motivated workforce, and contribute to their organization’s long-term success. 


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